Privacy Policy

Last Updated: January 2024

At Blazestorm Nexora Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Personal Information

• Name, email address, phone number, and mailing address
• Company information and job title
• Project requirements and preferences
• Communication history and consultation notes

Technical Information

• IP address, browser type, and operating system
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

How We Use Your Information

• Provide architectural design and consulting services
• Communicate about projects, appointments, and service updates
• Process payments and maintain financial records
• Improve our services and website functionality
• Comply with legal obligations and professional standards
• Send marketing communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in our operations (contractors, consultants, IT services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and employee training
• Compliance with Canadian privacy laws (PIPEDA)

Cookies Policy

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie preferences through your browser settings.

Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal requirements)
• File complaints with privacy authorities

Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services
• Comply with legal and professional obligations
• Resolve disputes and enforce agreements

Project-related information is typically retained for 7 years after project completion, as required by professional standards.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. For significant changes, we will provide additional notice through email or website announcements.